Access Information
The Lyceum Theatre’s main entrance is up three steps to the lower foyer. From here there are 7 steps down to the Stalls and 12 steps up to the Royal Circle landing. There are 83 steps to the Grand Circle.
There are lift facilities available to all levels of the Lyceum Theatre, located via the entrance on Exeter Street. All levels, apart from the Stalls, are laid out over a number of steps. The lift to the Royal Circle brings you out into the auditorium at Row H. From here there are a total of 14 steps down to Row A and 12 steps up to Row P. The lift to the Grand Circle brings you out into the auditorium near Row B. From here there are 3 steps up then 3 steps down to Row A and 33 steps up to Row M. You can see our seating plan online, or you can request a more detailed plan by contacting our box office.
There are currently no low counters at the bars or confectionery kiosks, however, staff are available to take orders and will bring them to your seats if necessary. We also have an online food and drink portal available. The Disney merchandise kiosks are all fully accessible.
The Lyceum theatre has a partnership with PicturePath. This visual timeline app supports people with additional needs, such as autism, to experience Disney’s The Lion King. Dedicated to improving accessibility and inclusivity in theatre, The Lion King is the first West End theatre production to offer this service to audience members. This app is free to download and more information can be found at https://mypicturepath.com/
There are parking spaces for blue badge holders close to the theatre. The nearest car parks are located in Chinatown and Leicester Square and can be booked in advance by calling Qpark on 0800 243 348. Tickets for the Theatreland parking scheme can be validated within the Lyceum Theatre. This can be done in the foyer cloakroom.
Access Performances
Access performances of Disney’s The Lion King are available throughout the year. You can view more details on performance dates via the Lion King access page.
Hearing Assistance
Signed Performances
The Lion King regularly schedules sign-interpreted performances in association with Theatre Sign. Throughout the performance, a qualified theatre sign interpreter stands on the left of the stage and uses sign language to relay music and words to deaf and hearing impaired patrons, all of whom are seated within easy viewing distance of both the stage and interpreter.
Captioned Performances
Captioning is a way of converting the spoken word into visible text that provides deaf, deafened and hard of hearing people with access to live performance. We regularly schedule Captioned and Signed Performances and set a limited amount of seats aside for these performances so please book in advance for the best availability.
Amplified Performances
For all performances, the auditorium at The Lyceum Theatre is installed with the Mobile Connect system that will enhance the experience of visually impaired patrons or those who are hard of hearing. The Mobile Connect system provides an amplified performance for those who need it via your personal mobile phone or tablet. If you are not familiar with this service, here is some further information to assist you before arriving for a performance:
Anyone using this system will be able to hear a live feed of the performance on stage (with Audio Description if attending an Audio Described performance) through a headset or directly through their hearing aids. We would recommend when using this service, that you do not book the first 4 rows of the stalls, and avoid booking seat numbers 1-2 and 48-49 in the Grand Circle. If you are listening through hearing aids, please request a neck loop.
If you have either an iPhone/iPod/iPad or an android smartphone you can download the FREE Sennheiser Mobile Connect App from the app store through a WiFi connection (Downloading using your roaming data may incur extra data charges).
Bring your fully charged device with the latest version of the app installed and your own headphones to use in the venue. Please connect to HearingAssist Wi-Fi once inside the auditorium and make sure that your data is switched off and your phone is on silent (for the best experience, you may wish to switch your device to Airplane mode. The Mobile Connect App will still work under this function).
Our bars open 1½ hours (90 minutes) prior to a performance and theatre staff will be on hand here to help familiarise you with the App. If you do not have your own device, we have a limited number of devices and headphones available for use.
Visual Assistance
The Lion King regularly schedule audio described performances for those with visual impairments in association with VocalEyes. Please note that it is advisable to book for these performances well in advance as tickets are subject to availability.
Audio description in theatre is a live verbal commentary on the visual elements of a production, delivered as a performance unfolds, through a discreet headset. One week before the performance, every visually impaired person who has pre-booked will receive a tape with detailed information on the production, such as sets and costumes. This tape also provides details on how to get to the theatre and the orientation around it.
Assistance Dogs
Assistance Dogs are welcome in the auditorium or can alternatively be left in the care of theatre staff. If you intend to bring an assistance dog, please let your sales advisor know at the time of booking.
Braille and Large Print Programmes
The Lyceum Theatre has a limited number of large print and Braille programmes available. Please contact the Front of House Manager in advance on 020 7420 8100 to request a copy.
A copy of The Lion King script is available in Braille and an appointment can be made to read it in the theatre by calling 020 7420 8100 in advance.
Wheelchair Access
Concessionary tickets are available for Wheelchair users staying in a wheelchair or transferring into an allocated seat or those with restricted mobility who need to sit in the Stalls. One carer is also entitled to purchase a ticket at the same rate.
There are six wheelchair spaces available in the Stalls seating area, which we recommend booking well in advance.
For details of pricing, availability and general information please contact us.
The wheelchair accessible entrance is via a double exit door situated at the front of the theatre on Wellington Street, to the left of the five main doors. This is clearly marked and provides level access to the Accessible Toilets and the Stalls seating area. Upon arrival, please notify the Doorman who will open the doors for you. From the accessible entrance, a gentle slope leads past the Accessible Toilets to the Stalls seating area and the Stalls Bar, which is fully accessible.
Relaxed Performances
Disney’s The Lion King presents regular relaxed performances.
These specially adapted performances of The Lion King are designed to be accessible to a wide range of audiences such as those with autism, those with a learning disability or anyone with a sensory predisposition, with extra trained staff on hand and dedicated quiet areas inside the theatre should anyone need to leave their seat. With a friendly and supportive environment, all patrons who feel this performance might suit their specific needs are warmly encouraged to attend.